Position: Ticketing Assistant
Team/Department: MJR Head Office
Hours: 37.5 hours (Mon-Fri)
The MJR Group is an independent worldwide event promoter, venue operator and entertainment industry innovator. We work with artists as diverse as Mariah Carey, 50 Cent, Culture Club, Sia, UB40 and Hans Zimmer producing shows across stadiums in New Zealand, castles in Wales, vineyard shows in Australia to open air concerts under the stars in the Middle East.
We also own and operate 10+ award winning venues across the UK, including Tramshed in Cardiff, Plug in Sheffield, Assembly in Leamington and the Mill in Birmingham.
In a hugely exciting time of wide-scale growth for the company, we are looking for a Bristol based Ticketing Assistant to join our Creative team who look after a collective of events and attractions, across the UK and internationally.
You will be part of a team dedicated to delivering new and creative projects for a broad spectrum of audiences. The team is expanding its range of projects and they recently launched the Marvel Avengers S.T.A.T.I.O.N attraction at London ExCeL.
As a Ticketing Assistant you will build and maintain partner relationships, work with the on-site Box Office teams, liaise with ticket agents and deal with some customer enquiries. You will also track and produce sales reports, deal with ticket reconciliation and refunds as well as setting up discount codes and managing ticket allocations.
We’d love to hear from people who can demonstrate experience of working in a similar role at a ticketing agent, venue or concert/events promoter. The successful applicant will be confident and clear in their communication and have the ability to prioritise during busy periods. Experience with working with Eventbrite would be advantageous.
To apply, please email us your cv together with a covering letter and your salary expectations to: email@example.com